Privacy Policy

Last updated: Nov 13, 2024

Billover ("we," "us," or "our") is committed to protecting your privacy. Billover is provided by Almanpay Bilişim Teknolojileri A.Ş., a Turkish corporation ("we," "us," or "our"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the Billover website and OCR service ("Service"). By using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information in order to provide, maintain, and improve our Service. The data we collect can be categorized as follows:

Personal Information: When you create an account, subscribe to a paid plan, or contact us for support, we may collect information that can identify you, such as your name, email address, billing details, and payment information.
Uploaded Documents: When you use our OCR service to process invoices, receipts, or similar documents, we collect and temporarily store the documents you upload to convert them into structured data.
Usage Data: We collect information about how you interact with our Service, including IP address, browser type, device identifiers, and pages accessed. This data helps us enhance your experience and improve Service performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide the Service: We use uploaded documents solely for processing and extracting text data. Documents are temporarily stored, processed, and deleted according to our data retention policy.
To Improve and Develop the Service: Usage data helps us understand how users interact with the Service and informs us on areas for improvement.
To Manage Accounts and Billing: Personal information is used to manage your account, process transactions, and provide customer support.
To Communicate with You: We may use your email address or other contact information to send you updates, respond to inquiries, and inform you of changes to the Service or Terms.

3. Data Retention and Deletion

We are committed to maintaining a transparent data retention policy:

Temporary Storage: Uploaded documents are stored temporarily for processing and then deleted from our servers once processing is complete, unless you are on a plan that includes extended storage options.
Account Information: Personal information related to your account is retained as long as your account is active. If you wish to delete your account, please contact us at info@billover.com.
Billing Information: Billing details are retained for a period required by applicable law, typically for accounting and tax purposes.

4. How We Share Your Information

We do not sell or share your personal information with third parties, except in the following circumstances:

Service Providers: We may share information with trusted third-party providers who help us operate and maintain the Service (e.g., payment processors, hosting providers). These providers are authorized to use your information only as necessary to provide services to us.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal request (e.g., court order, subpoena).
Business Transfers: If Billover is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and give you the opportunity to opt-out.

5. Security

We are committed to protecting your information. We implement commercially reasonable security measures to safeguard your data against unauthorized access, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

Data Encryption: Documents uploaded for OCR processing are encrypted during transit and storage.
Access Controls: Access to sensitive information is restricted to authorized personnel only, and we regularly audit access logs and policies to ensure compliance with best practices.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your information:

Access: You may request access to the personal information we hold about you.
Correction: You can request correction of inaccurate or incomplete information.
Deletion: You may request deletion of personal information, subject to legal and contractual limitations.
Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
Opt-out of Marketing Communications: If you do not wish to receive marketing communications, you can unsubscribe by following the instructions in the emails or by contacting us at info@billover.com.

Please contact us at info@billover.com if you wish to exercise any of these rights.

7. Cookies and Tracking Technologies

Billover uses cookies and similar tracking technologies to collect and use information about your interactions with the Service.

Essential Cookies: These cookies are necessary to enable core functionality on our site and ensure secure access to your account.
Performance and Analytics: We use analytics services to understand how users interact with our Service. This information is collected in aggregate form and does not identify individual users.

You can control cookies through your browser settings and other tools. However, disabling cookies may impact your ability to use certain features of the Service.

8. Third-Party Links and Services

Our website and Service may contain links to third-party sites, which may have their own privacy practices. We are not responsible for the content or privacy policies of these sites. Please review the privacy policies of any third-party services you access through Billover.

9. International Data Transfers

Billover is headquartered in Turkey. If you access or use the Service from outside this region, please be aware that your information may be transferred to, processed, and stored in Turkey. By using the Service, you consent to this transfer.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the "Last updated" date. Significant changes may be communicated to you directly. Your continued use of the Service after changes have been posted constitutes acceptance of the updated Privacy Policy.